Auto-Forward Spy – A Highster Mobile Ripoff
Auto-Forward Spy is nothing more than Highster Mobile "repackaged" with a new name. When I found their site, I was surprised at all of the "features" being offered — because I knew the listed features were NOT available in the Sheister Mobile spy app. Features such as record telephone calls, remote activation of the camera, automatically recover DELETED text messages, and more.
What follows are my emails with customer support:
From the Auto-Forward Site:
You can either read our comprehensive troubleshooting guide to correct your own issue or submit a ticket to one of our technology experts. If you choose to open a ticket, you will hear back from a specialist promptly, usually within 12-24 hours.
MY FIRST EMAIL: So I submitted my questions to their "techology experts" on December 4, 2015. I made sure to include the URL of where I found the information to help them provide me with a better answer.
Unfortunately I pressed send before I added another "feature" that is listed, but doesn't actually exist: "Listen to surroundings of the phone by activating its microphone".
THEIR FIRST REPLY: The next day, I had a reply from ILF. The date is the same, but that is due to time zone differences between my location and theirs.
On Fri Dec 04 09:59:32 CST 2015, ILF Mobile Apps Corp <email@example.com> wrote:
Sat Dec 05 00:18:28 CST 2015
If you would take the time to read my email, you would know exactly what I am asking, as it was in English.
Sending me cut and paste generic replies is indicative of your service. I took the time to include the exact web page where I found your claims and you still have the inability to know what product I am writing about.
I'm a blogger on spy apps and will add your poor response to my latest post on advertising features that do not exist: the fraud of the spy app industry.
I'm sure you think I received the information I requested after a pointed email like that, right? Wrong. Another cut and paste reply.
HIGHSTER'S SECOND EMAIL TO ME:
"Please refer to the link below for the list of product features:
Thank you. Anna Sanchez"
Now, does that sound like someone who wants to represent her company well and sell more subscriptions?? I don't think so. Instead of answering my questions, she referred me to HIGHSTER's page. Remember, all of the info I obtained to send them the email came from their sister site — autoforward spy!
Her reply confirmed it — Highster and ILF are happy to take money from their other sites that advertise features that DO NOT EXIST. I don't know what the "average" person calls it — but I call that FRAUD.
I accidentally ran across a site with more than 50 reviews of Highster — the largest group I had found to date. There were five or six that were positive … what does that tell you? Here are two that I found interesting and that support what I have been saying of this company all along.
This posting also confirms that the only "technical support" you will receive from their "technology experts" is: "uninstall and reinstall"; "are you sure you are on the target phone", and "have your read the troubleshooting guide"? In other words, technical support is worthless. Yes, they reply, but with meaningless instructions and canned responses. My guess is they provide this "appearance of technical support" to fight off the refund requests and chargeback challenges.
What benefit does a developer and software company have to support a product in which they will only get paid ONCE; with no on-going or residual billings? Pay once for "lifetime" use. Lifetime is defined as — "until you reset your phone". The license can not be moved or transferred. Once you reset your phone, the license expires.
Sheister is one company that, in my opinion, gives you what you pay for. You bought and downloaded the software — now go away.